{"id":38,"date":"2025-08-31T07:01:51","date_gmt":"2025-08-31T07:01:51","guid":{"rendered":"https:\/\/clients.finsburymedia.com\/finance-house\/?page_id=38"},"modified":"2025-12-07T05:14:32","modified_gmt":"2025-12-07T05:14:32","slug":"privacy-notice","status":"publish","type":"page","link":"https:\/\/clients.finsburymedia.com\/finance-house\/privacy-notice\/","title":{"rendered":"Privacy Notice"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"38\" class=\"elementor elementor-38\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc7038c pg_titl pst_top bg_fltr e-flex e-con-boxed e-con e-parent\" data-id=\"bc7038c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9c04147 e-con-full e-flex e-con e-child\" data-id=\"9c04147\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea3d159 elementor-widget elementor-widget-heading\" data-id=\"ea3d159\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Notice<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a1a2f34 plcy_txt e-flex e-con-boxed e-con e-parent\" data-id=\"a1a2f34\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-03f00ad elementor-widget elementor-widget-text-editor\" data-id=\"03f00ad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Who we are:<\/h2><p><span style=\"font-weight: 400;\">We are Finance House Ltd and we can be contacted using the following details:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89f1c54 elementor-widget elementor-widget-text-editor\" data-id=\"89f1c54\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n  <li>Telephone Number: <a href=\"tel:02089091000\">020 8909 1000<\/a><\/li>\n  <li>Address: 2nd Floor, Dunwoody House, 396 Kenton Road, Harrow, Middx, HA3 0RQ<\/li>\n  <li>Email Address: <a href=\"mailto:info@financehouselimited.com\">info@financehouselimited.com<\/a><\/li>\n  <li>Data Protection Officer \/ Contact: Mr Shyam Popat<\/li>\n  <li>ICO Registration Number: Z6769329<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b04274 plcy_txt e-flex e-con-boxed e-con e-parent\" data-id=\"4b04274\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0a1911 elementor-widget elementor-widget-text-editor\" data-id=\"a0a1911\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-weight: 400;\">Our legal grounds for holding your data:<\/span><\/h2><p><span style=\"font-weight: 400;\">The UK\u2019s data protection laws allow us to use your personal data provided we have a lawful basis to do so. This includes sharing it in certain circumstances, as described below.<\/span><\/p><p><span style=\"font-weight: 400;\">We consider we have the following reasons (legal bases) to use your personal data:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Performance of contract with you: we need to use your personal data to be able to successfully legally contract with you.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Compliance with our legal obligations: we need to use your personal data so as to comply with certain legislation such as financial crime legislation.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Legitimate interests: these are our business and commercial reasons for using your data, which we have balanced against your interests. We have certain legitimate interests in using your data which are not outweighed by your interests, fundamental rights or freedoms. These legitimate interests are to help prevent and detect financial crime, fraud and money laundering, to promote responsible lending, to support our tracing, collection and litigation procedures and to assist our compliance with the legal and regulatory requirements placed upon us.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your consent: You can withdraw this consent at any time, in which case we will cease to use it, unless we have a right and a need to continue processing it for one of the other reasons set out above.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">More information on how we use your personal data and for what purposes is set out below.<\/span><\/p><h2><span style=\"font-weight: 400;\">What data do we collect?<\/span><\/h2><h3><span style=\"font-weight: 400;\">Data provided by you:<\/span><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Funder application details: for example but not limited to, your name, national insurance number, postal address, your email address, your IP address, telephone numbers, date of birth, bank account details, equipment requirement details, home ownership details, reason for borrowing, your assets and liabilities, details of your proof of identity documentation, proof of address documentation, evidence of additional equity available and evidence of any other business interests<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When you talk to us: for example on the phone, or in person including call recordings and voice messages. We may monitor or record calls with you to check we have carried out your instructions, to resolve queries or disputes, to improve the quality of our service or for regulatory or fraud prevention purposes<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In writing: for example letters, emails, texts and other electronic communications<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Online: for example when you use our website or mobile app<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In financial reviews, for renewals and in any surveys etc<\/span><\/li><\/ul><h3><span style=\"font-weight: 400;\">Data we collect when you use our services?<\/span><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transaction data: for example what sort of products you are selecting, the length of term, the types of asset you are looking at financing, business type and geographical location<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Payment data: for example, the amount, origin, frequency, history and method of your payments<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Usage and profile data: for example, the profile you create to use our website and mobile app and how you use it. We gather this data from the devices you use, using cookies and other software<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Register online or other communication methods for our services.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use or view our website via your browser\u2019s cookies.<\/span><\/li><\/ul><h3><span style=\"font-weight: 400;\">Our Company may also receive your data indirectly from the following sources:<\/span><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From the client<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Online portals for title deeds<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accountant<\/span><\/li><\/ul><h3><span style=\"font-weight: 400;\">Data provided to and by third parties<\/span><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data from persons that introduce you to us: for example brokers, product suppliers, financial advisers, agents, finance providers or other third parties<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data from credit reference agencies, most likely to be either Experian, Creditsafe, Equifax or CallCredit<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data from fraud prevention agencies<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Publicly available information: for example, from the land registry, companies house, the electoral register, other information available online or in the media, including social media<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data from your representatives where relevant: for example your legal and financial advisers such as lawyers and accountants**<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data from your employers and medical data where relevant*<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">*In certain circumstances we may ask you to provide us with medical information if we determine that this is a requirement for us to either proceed to enter into the agreement with you or once we have entered into the agreement with you determine that the same is necessary for whatever reason. Full details as to the reason for our request and how we will use this information will be given to you at the time should we request such information from you. You will be asked to consent to the provision of this information<\/span><\/p><p><span style=\"font-weight: 400;\">**We may also require a statement signed by an independent qualified accountant as to your financial worth which may include information such as your gross and net worth, your assets and liabilities and information as to your available collateral or security. You will be asked to consent to the provision of this information<\/span><\/p><h3><span style=\"font-weight: 400;\">Special Category Data<\/span><\/h3><p><span style=\"font-weight: 400;\">In the course of your interactions with Finance House Ltd you may share information that is classified as \u2018Special Category Data\u2019. This could include data about:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Race<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ethnic origin<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Politics<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Religion<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Trade union membership<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Genetics<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Biometrics<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Health<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sex life<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sexual orientation<\/span><\/span><p>\u00a0<\/p><\/li><\/ul><p><span style=\"font-weight: 400;\">Where you do share information relating to any of these categories e.g., when you may share information about your health or a characteristic of vulnerability Finance House Ltd will always seek explicit consent from you to store and process such information.<\/span><\/p><h3><span style=\"font-weight: 400;\">Why is personal data collected by us<\/span><\/h3><p><span style=\"font-weight: 400;\">Finance House Ltd collect personal data for a number of reasons<\/span><\/p><p><span style=\"font-weight: 400;\">From time to time, we may contact you to ask for your consent to use your personal data for other purposes. Your personal data may also be used for other purposes where required or permitted by law.<\/span><\/p><p><span style=\"font-weight: 400;\">When we and fraud prevention agencies process your personal data, we do so on the basis that we have a legitimate interest in preventing fraud and money laundering, and to verify identity, in order to protect our business and to comply with laws that apply to us. Such processing is also a contractual requirement of the services or financing you have requested. We, and fraud prevention agencies, may also enable law enforcement agencies to access and use your personal data to detect, investigate and prevent crime. Fraud prevention agencies can hold your personal data for different periods of time, and if you are considered to pose a fraud or money laundering risk, your data can be held for up to six years.<\/span><\/p><p><span style=\"font-weight: 400;\">In order to process your application, we may supply your personal information to credit reference agencies (CRAs) in which case they will give us information about you, such as about your financial history. We do this to assess your creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity. When CRAs receive a search from us they may place a search footprint on your credit file that may be seen by other lenders and used to assess applications for finance from you and members of your household. The CRA may also share your personal information with other organisations. We may also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organisations. Your data will also be linked to the data of your spouse, any joint applicants or other financial associates. We can provide you with the identities of the CRAs and the ways in which they use and share personal information upon your request.<\/span><\/p><p><span style=\"font-weight: 400;\">From time to time, we may provide your information to our partners, third parties and customer service agencies for research and analysis purposes so that we can monitor and improve the services (or as the case may be) we provide. We may contact you by post, e-mail or telephone (or as required) to ask you for your feedback and comments on our services (or as the case may be)<\/span><\/p><h3><span style=\"font-weight: 400;\">How will we use your data?<\/span><\/h3><p><span style=\"font-weight: 400;\">Our Company collects your data so that we can:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Process your application and manage your request.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email you with special offers on other products and services we think you might like.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To monitor the performance of our products and services to ensure consumer outcomes are being achieved<\/span><\/li><\/ul><h3><span style=\"font-weight: 400;\">When Personal Data is shared<\/span><\/h3><p><span style=\"font-weight: 400;\">Your personal data may be used by our partners, lenders, brokers, agents and by any of our or their subsidiary or associated companies before, during and after your agreement facilitated by us. We may also use organisations to perform tasks on our behalf including information technology service providers and banks who we will then be sharing your personal data with and who may also process and retain your data both before, during and after your agreement facilitated by us. Any of these third parties may contact you by post, e-mail or telephone (or as required).<\/span><\/p><p><span style=\"font-weight: 400;\">We may also share your personal data with CRAs, fraud prevention agencies, law enforcement agencies, regulators and other authorities, the UK Financial Services Compensation Scheme, any agent that you have given us authority to communicate with and persons you ask us to share your data with, companies that we introduce you to, market researchers tracing and debt recovery agencies and customer service agencies for the purposes set out above. These agencies and firms may also share your personal data with others.<\/span><\/p><p><span style=\"font-weight: 400;\">Your personal data may also appear on the V5, service history, manufacturers record, insurance documentation or within receipts in relation to the asset which may be shared by us with third parties who store, transport, advertise, sell, express interest in purchasing, own or later hire the asset.<\/span><\/p><p><span style=\"font-weight: 400;\">If, in the future, we sell, transfer or merge all or part of our business or assets, including the acquisition of other businesses, we may share your data with other parties. We will only do this if they agree to keep it safe and private and to only use it in the same ways as set out in this notice.<\/span><\/p><h3><span style=\"font-weight: 400;\">What are your data protection rights and choices?<\/span><\/h3><p><span style=\"font-weight: 400;\">Your personal data is protected by legal rights, which include:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Right to be informed \u2013 Individuals have the right to be informed about the collection and use of their personal data<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The right of access to your personal data \u2013 Individuals have the right to access and receive a copy of their personal data and other supplementary information.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The right to rectification- Individuals have the right to have inaccurate personal data rectified or completed if incomplete.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The right to erasure \u2013 Individuals have the right to have their personal data erased.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The right to restrict processing \u2013 Individuals have the right to request the restriction or suppression of their personal data.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The right to portability \u2013 This allows individuals to obtain and reuse their personal data for their own purposes across different services.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The right to object \u2013 this gives individuals the right to object to the processing of their personal data in certain circumstances, it also gives individuals the absolute right to stop their data being used for direct marketing<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The right in relation to automated decision making and profiling \u2013 this allows individuals to object to their data being used in an automated individual decision-making process (making a decision solely by automated means without any human involvement) and profiling (automated processing of personal data to evaluate certain things about an individual). Profiling can be part of an automated decision-making process.<\/span><\/span><p>\u00a0<\/p><\/li><\/ul><p><span style=\"font-weight: 400;\">There may be reasons why we need to keep or use your data, but please tell us if you think we should not be processing your data.<\/span><\/p><p><span style=\"font-weight: 400;\">If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email <\/span><a href=\"mailto:info@financehouselimited.com\"><span style=\"font-weight: 400;\">info@financehouselimited.com<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">For further information on how your information is used, how we maintain the security of your information and your rights in relation to it, please contact us via email <\/span><a href=\"mailto:info@financehouselimited.com\"><span style=\"font-weight: 400;\">info@financehouselimited.com<\/span><\/a><span style=\"font-weight: 400;\">\u00a0 or call us on 020 8909 1000<\/span><\/p><h3><span style=\"font-weight: 400;\">How long is your data kept<\/span><\/h3><p><span style=\"font-weight: 400;\">We will retain your personal data as long as you are a customer with us. We may retain your personal data beyond this date for the purposes mentioned above and will in any case at all times retain your personal data for the minimum period required by law. We may also retain your data to deal with any disputes, to maintain records and to show we have dealt with you fairly.<\/span><\/p><p><span style=\"font-weight: 400;\">We may also retain your data for research and statistical purposes in which case we will ensure it is kept private and used only for these purposes.<\/span><\/p><p><span style=\"font-weight: 400;\">Data about live and settled accounts is kept on credit files for six years from the date they\u2019re settled or closed. If the account is recorded as defaulted, the data is kept for six years from the date of the default.<\/span><\/p><h2><span style=\"font-weight: 400;\">Marketing<\/span><\/h2><p><span style=\"font-weight: 400;\">Finance House Ltd understands that with the introduction of the Consumer Duty, it is likely the level of communications issued by our business will increase. This will be necessary to support customers to understand the products and services offered and to provide support to customer throughout the lifecycle of the relationship.<\/span><\/p><p><span style=\"font-weight: 400;\">Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.<\/span><\/p><p><span style=\"font-weight: 400;\">If you have agreed to receive marketing, you may always opt out at a later date.<\/span><\/p><p><span style=\"font-weight: 400;\">You have the right at any time to stop Finance House Ltd from contacting you for marketing purposes or giving your dataFinance House Ltd.<\/span><\/p><h2><span style=\"font-weight: 400;\">Cookies<\/span><\/h2><p><span style=\"font-weight: 400;\">Finance House Ltd does use cookies to track and test customer engagement and actions throughout the customer journey or customer communications. Finance House Ltd understands that under the Privacy and Electronic Communications Regulation (PECR) opt-in consent is required when these types of cookies are used.<\/span><\/p><p><span style=\"font-weight: 400;\">Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.<\/span><\/p><p><span style=\"font-weight: 400;\">For further information, visit <\/span><a href=\"http:\/\/www.allaboutcookies.org\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">www.allaboutcookies.org<\/span><\/a><\/p><h3><span style=\"font-weight: 400;\">How do we use cookies?<\/span><\/h3><p><span style=\"font-weight: 400;\">Our Company uses cookies in a range of ways to improve your experience on our website, including:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keeping you signed in<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Understanding how you use our website<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What types of cookies do we use?<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">There are a number of different types of cookies, however, our website uses:<\/span><\/p><p><b>Functionality<\/b><span style=\"font-weight: 400;\"> \u2013 Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.<\/span><\/p><p><b>Advertising<\/b><span style=\"font-weight: 400;\"> \u2013 Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.<\/span><\/p><h3><span style=\"font-weight: 400;\">How to manage cookies<\/span><\/h3><p><span style=\"font-weight: 400;\">You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.<\/span><\/p><h2><span style=\"font-weight: 400;\">Changes to our privacy policy<\/span><\/h2><p><span style=\"font-weight: 400;\">Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19.08.2025.<\/span><\/p><h2><span style=\"font-weight: 400;\">How to contact us<\/span><\/h2><p><span style=\"font-weight: 400;\">If you have any questions about Our Company\u2019s Privacy Policy, the data we hold on you, or you would like to exercise one of your data protections rights, please do not hesitate to contact us.<\/span><\/p><p><span style=\"font-weight: 400;\">Email us at: <\/span><a href=\"mailto:info@financehouselimited.com\"><span style=\"font-weight: 400;\">info@financehouselimited.com<\/span><\/a><span style=\"font-weight: 400;\">\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Call us: 0208 909 1000<\/span><\/p><p><span style=\"font-weight: 400;\">Or write to us at: 2nd Floor Dunwoody House, 396 Kenton Road, Harrow, Middlesex, HA3 0RQ<\/span><\/p><h2><span style=\"font-weight: 400;\">How to make a complaint and contact the appropriate authority<\/span><\/h2><p><span style=\"font-weight: 400;\">If you are unhappy about how your personal data has been used by us, please contact us and we will be happy to register a complaint.<\/span><\/p><p><span style=\"font-weight: 400;\">You also have a right to complain to the Information Commissioner\u2019s Office which regulates the processing of personal data. You can contact them at the Information Commissioner\u2019s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, on 0303 123 1113 or by email to <\/span><a href=\"mailto:casework@ico.org.uk\"><span style=\"font-weight: 400;\">casework@ico.org.uk<\/span><\/a><span style=\"font-weight: 400;\">. See also <\/span><a href=\"https:\/\/ico.org.uk\/global\/contact-us\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/ico.org.uk\/global\/contact-us<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Notice Who we are: We are Finance House Ltd and we can be contacted using the following details: Telephone [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-38","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/clients.finsburymedia.com\/finance-house\/wp-json\/wp\/v2\/pages\/38","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clients.finsburymedia.com\/finance-house\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clients.finsburymedia.com\/finance-house\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clients.finsburymedia.com\/finance-house\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/clients.finsburymedia.com\/finance-house\/wp-json\/wp\/v2\/comments?post=38"}],"version-history":[{"count":10,"href":"https:\/\/clients.finsburymedia.com\/finance-house\/wp-json\/wp\/v2\/pages\/38\/revisions"}],"predecessor-version":[{"id":2093,"href":"https:\/\/clients.finsburymedia.com\/finance-house\/wp-json\/wp\/v2\/pages\/38\/revisions\/2093"}],"wp:attachment":[{"href":"https:\/\/clients.finsburymedia.com\/finance-house\/wp-json\/wp\/v2\/media?parent=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}