Privacy Policy

Introduction

Park Gate Joinery is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect any personal information you provide when using our website or contacting us regarding our services.

By using this website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following information:

• Name
• Email address
• Telephone number
• Property address (where relevant)
• Details about your enquiry or project
• Information submitted through contact forms
• Website usage information through cookies and analytics tools

How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotations and project information
• Deliver our services
• Improve our website and customer experience
• Communicate regarding ongoing or completed projects
• Meet legal and regulatory obligations

We will only use your information where we have a lawful basis to do so.

Website Analytics

Our website may use analytics tools such as Google Analytics to help us understand how visitors use the website.

This information is collected anonymously and may include:

• Pages visited
• Time spent on the website
• Device and browser information
• General location information

This data helps us improve website performance and user experience.

Contact Forms

When you complete a contact form on our website, the information you provide is used solely to respond to your enquiry and discuss your project requirements.

We will never sell or rent your personal information to third parties.

Sharing Your Information

We may share information with trusted third-party providers where necessary to operate our business, including:

• Website hosting providers
• IT support providers
• Professional advisers
• Legal or regulatory authorities where required by law

Any third parties are required to keep your information secure and confidential.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting or reporting requirements.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee the absolute security of information transmitted via the website.

Your Rights

Under UK data protection legislation, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information where appropriate
• Restrict or object to certain processing activities
• Request transfer of your personal data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided above.

Cookies

This website uses cookies to improve functionality and analyse website traffic.

You may choose to disable cookies through your browser settings; however, some website features may not function correctly.

For more information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage users to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately upon publication.